FAQS
You Asked, We Answered
I’M NEW TO CRYSTALS, WHAT SHOULD I START WITH?
Clear Quartz, Rose Quartz & Amethyst are fantastic crystals to start with.Clear Quartz - Providing clarity of the mind, amplifying your intentions & other crystals. Rose Quartz - showing and receiving love & compassion to ourselves & others. Amethyst - to soothe and calm our minds, enhancing our ability to meditate & finding peace.
CAN YOU HELP ME WITH CHOOSING A CRYSTAL?
Of course! Please reach out & share your desire to heal or your intention. All information shared will be kept confidential. Example: ‘Sabrina, what crystal can support me through grieving the loss of a friend?’
I WOULD LIKE TO SEE A VIDEO OF THE CRYSTAL BEFORE COMMITTING, IS THIS POSSIBLE?
Definitely. We would like to ensure you are happy with the crystal before committing. Please reach out on Instagram where we will be more than happy to share videos, sizing and more.
WHAT SHOULD I DO WHEN I RECEIVE MY CRYSTAL ORDER?
Crystals absorb energies. Before packaging we will cleanse your crystals.
When your crystals arrive, we advise you to cleanse them too.
Through postage your crystals can be affected by disturbance & 'energy traffic'.
You can cleanse your crystals with:
Sage & Palo Santo (be fire safe)
Running Water (water-safe crystals)
Sound/Vibrational
Visualisation
Selenite
Please reach out if you would like to discuss further.
CAN I RETURN MY CRYSTAL?
We do not offer returns or exchanges.
MY CRYSTAL ARRIVED FAULTY, WHAT SHOULD I DO?
Although, we do not offer returns. We provide full cover if items arrive faulty. It’s our responsibility to ensure we package efficiently, but we rely on Royal Mail to deliver safely. If you have any problems with an item being delivered damaged please reach out within 24 hours so we can rectify the issue.
WHAT IS REIKI & SEICHEM?
Reiki & Seichem are ancient intrusive complementary therapy using energy. Reiki is one of the four elemental rays which make up Seichem - Earth (Reiki), Water, Air & Fire.
HOW CAN REIKI & SEICHEM HELP ME?
Because you're allowed to give time to yourself.
Life can be challenging, stressful and overwhelming. And, even when it fluid and on track we can still benefit from a rest and reset.
This healing practice can help to support your overall wellbeing and leave you feeling deeply relaxed and calm. It is a complimentary therapy to aid recovery and support other medical interventions.
Physical issues can stem from stress and emotional issues. Stress and suppressed emotions are stored in the body causing energy blockages and manifesting negatively in pain and illness. Reiki & Seichem would help to release these blockages, aiding in the healing process.
WOULD MY MEDICAL CONDITION STOP ME FROM HAVING REIKI & SEICHEM?
No.
Although, it is best advised to let your practitioner know of any health concerns or diagnosis. Please contact support if you rely on a wheelchair and need the therapy room to be accessible.
WHAT IS A WOMEN'S CIRCLE?
A women's circle is a sacred space, free from judgement. Allowing you to leave all the expectations, demands, and pressures of you at the door on the way in. A small gathering of women, regardless of where they are in their life or cycle to reflect, pause and develop their spiritual practice.
WHY ARE THE WOMEN'S CIRCLES FOCUSED AROUND THE NEW MOON?
Focusing the circle around the new moon allows us to remember life is cyclical and ever changing. The new moon is about setting intentions for the month ahead. The first intention is to give time to ourselves and using the love of other feminine energies we can fuel up for the new month to begin.
IS THE WOMEN'S CIRCLE THE SAME EACH MONTH?
Each month the circle will focus on a particular topic. Topic examples; intentions/manifesting, letting go of trauma, art therapy, meditation, to name a few.
DISCLAIMER
Crystals have been used for centuries to aid natural healing. Any description provided by me is how crystals have been used to support us. There are no guarantees & the benefits of crystals are different for each user.
You may find you are attracted to some crystals & not others.
You may also find that some crystals will have adverse affects. For example, sleeping next to amethyst may help one person sleep well & provide another with vivid dreams.
Please use crystals as an aid & not a substitution. Please seek medical advice when necessary.
CONTACT SUPPORT
How can we help?